UTILITY WAREHOUSE
Utility Warehouse (UW), officially known as Telecom Plus PLC, is a UK-based company that provides a variety of utility services, including gas and electricity, broadband, mobile, and home insurance.
Utility Warehouse consolidates all your home services into a single, straightforward bill. They believe that by eliminating the hassle of price comparisons, forgotten passwords, and excess paperwork, you can focus on the things that truly matter in life.
For over two decades, Utility Warehouse has gained the nation's trust by saving families time and money through simplifying their home services. The concept was to build a business where everyone benefits—Partners have a new way to earn, and customers receive great value on home services.
UW has a reputation for good customer service, with many customers praising their helpful and responsive support team. UK-Based Support: Customer support is based in the UK, which can be a significant advantage for local customers seeking timely assistance.
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Energy Suppliers We Partner With
To make a complaint to Utility Warehouse, customers can contact their customer service team via phone or email, providing details of their issue for resolution. Additionally, complaints can be submitted through the UW website's dedicated complaints page or by post to their head office.
There are 3 ways to make a complaint to Utility Warehouse. Customers can make a complaint to Utility Warehouse by calling their customer service at 0333 777 0777 or you can by emailing them at [email protected], providing detailed information about your issue or you can visit their website at https://uw.co.uk/help/contact-us
Variable Energy Rates With Utility Warehouse?
Utility Warehouse Variable Business Rates
Utility Warehouse no longer provides energy services to businesses. Companies currently on a business tariff are strongly advised to switch energy suppliers to achieve significant cost savings.
Utility Warehouse Variable Domestic Rates
Being on a variable domestic tariff for energy in the UK means that the price you pay for gas and electricity can fluctuate based on market conditions. At the moment Utility Warehouse are currently offering a discount against the current goverenment capped energy prices making them one of the cheapest domestic energy prices on the market.
Moving Into a Home Supplied by Utility Warehouse?
When moving into a home supplied by Utility Warehouse, inform them of your move-in date, provide meter readings, and choose a suitable tariff. When moving out, notify Utility Warehouse of your move-out date, provide final meter readings, settle outstanding bills, and arrange the transfer of services or discontinue them as needed.
There are few ways to let Utility Warehouse know you are moving into a property supplied by them. Customers can call them directly on 0333 777 0777 or you can email them at [email protected], providing them with your information, or you can visit their website and contact them directly using this web address https://uw.co.uk/help/contact-us
Utility Services Available From Utility Warehouse?
Energy Services
Gas and Electricity: UW supplies gas and electricity, offering competitive rates and the convenience of having both utilities managed under one account. Green Energy Options: They offer renewable energy tariffs for customers interested in sustainable energy sources.
Broadband
High-Speed Internet: UW provides various broadband packages, including both standard and fiber optic options to cater to different speed and usage needs. Bundling Discounts: Customers can often get discounts by bundling broadband with other UW services.
Mobile Services
Mobile Plans: UW offers a range of mobile phone plans, including SIM-only deals and plans with handsets. They provide various data, call, and text allowances to suit different usage requirements. Flexible Contracts: Options for both contract and pay-as-you-go plans are available, giving customers flexibility.
Home Insurance
Comprehensive Coverage: UW provides home insurance policies covering buildings, contents, or both, ensuring protection against various risks. Customisable Policies: Customers can tailor their insurance policies to meet their specific needs, including optional add-ons.
Landline Services
Telephone Packages: UW offers landline telephone services with various call packages, including options for unlimited calls to UK numbers and international call plans.
Cashback Card
Earning Cashback: UW provides a cashback card that allows customers to earn cashback on everyday purchases at participating retailers. The cashback earned can be used to offset their utility bills. Additional Savings: This feature helps customers reduce their overall household expenses by earning while they spend.
Smart Metering
Smart Meters: UW offers smart meters for gas and electricity, allowing customers to monitor their energy usage in real-time and manage their consumption more efficiently. Energy Management: Smart meters help in providing accurate billing and can lead to better energy management and cost savings.
Boiler and Home Cover
Maintenance Plans: UW offers boiler maintenance and home cover plans to ensure that essential home systems are well-maintained and any issues are promptly addressed. Peace of Mind: These plans provide peace of mind with coverage for repairs and emergencies.