D-ENERGI
D-Energi primarily focuses on supplying gas and electricity to businesses of all sizes across various sectors. They offer tailored energy solutions to meet the specific needs of their commercial customers, including retail, hospitality, manufacturing, and healthcare industries.
D-Energi offers a range of energy products and services designed to help businesses manage their energy consumption and costs effectively. This includes fixed-rate and flexible contracts, smart metering solutions, energy efficiency advice, and online account management tools.
D-Energi aims to provide excellent customer service to its business customers. They have dedicated account managers who work closely with clients to understand their energy requirements and provide support and guidance as needed. Customers can contact D-Energi's customer service team by phone, email, or through their online portal.
Like other energy suppliers, D-Energi strives to offer competitive pricing and transparent contract terms to its customers. They understand the importance of providing value for money and work to deliver cost-effective energy solutions that help businesses reduce their operating expenses.
Free Quotation
Energy Suppliers We Partner With
The first step in resolving a complaint with D-Energi is to contact them directly. This can typically be done by phone, email, or through their online customer portal. Customers should provide details about their complaint, including any relevant account information, dates, and specifics about the issue they're experiencing.
As an energy supplier operating in the UK, D-Energi is subject to regulation by regulatory bodies such as Ofgem (the Office of Gas and Electricity Markets). They must comply with industry standards and regulations to ensure the fair treatment of customers and the smooth operation of the energy market.
Are You On A Variable Business Rate With D-Energi?
D-Energi's Variable Business Rates
D-Energi may offer variable rates for both gas and electricity supply. With variable rates, the price per unit of energy can fluctuate over time, typically in response to changes in the wholesale energy market. While variable rates offer flexibility, customers may be exposed to price increases if energy market conditions change.
Fix Your Business Energy Prices With D-Energi
D-Energi may offer fixed prices as an alternative to variable rates. With fixed prices, the price per unit of energy is set at a fixed rate for a specified period, typically one to three years. This means that regardless of changes in the wholesale energy market, the customer's rates remain the same throughout the duration of the contract. Fixed prices provide customers with stability and predictability, making it easier to budget for energy costs.
Renew Your Contract With D-Energi
When considering pricing options with D-Energi, customers should carefully evaluate their energy consumption patterns, risk tolerance, and budgetary constraints. While fixed prices offer stability, they may not always be the most cost-effective option, especially if wholesale energy prices decrease during the contract term. Conversely, variable rates offer flexibility but can leave customers vulnerable to price fluctuations.
Out Of Contract Rates With D-Energi
Out of contract rates come into play when a customer's fixed-term energy contract with D-Energi expires, and they haven't yet signed a new contract or switched to a different supplier. Similar to deemed rates, out of contract rates tend to be higher than contracted rates and can result in increased energy costs for the customer.
Deemed D-Energi Rates
Deemed rates usually apply when a customer moves into a property without agreeing to a specific energy contract with D-Energi. In such cases, the customer is placed on deemed rates, which are often higher than contracted rates. Deemed rates apply until the customer signs a new contract with D-Energi or switches to another supplier.
Inform D-Energi about the change of tenancy as soon as possible. You can typically do this by contacting their customer service team via phone, email, or through their online portal. Provide them with details such as the move-in and move-out dates, meter readings, and contact information for both the outgoing and incoming tenants.
The incoming tenant should review their energy contract options with D-Energi. They may choose to continue on the existing tariff or explore other options such as fixed-rate or variable-rate contracts based on their energy needs and preferences.